Terms of use
These terms govern your use of the Shuttlevest website. They are not the terms of any financial product — those will come later, separately, and from the regulated partner providing the service.
1. Who we are
This website is operated by Shuttlevest Limited, registered in England and Wales under company number 17498721, registered office 128 City Road, London, EC1V 2NX, United Kingdom. "Shuttlevest", "we" and "us" mean that company. "You" means anyone using this website.
You can contact us at hello@shuttlevest.com.
2. Accepting these terms
By using this website you accept these terms. If you do not accept them, please do not use the site. We may update these terms, and the version published here at the time you use the site is the one that applies.
3. What this website is
This website describes a product that is in development. It exists to explain what we are building and to let you join a waitlist for news about it.
This website is not:
- an offer to provide any financial product or service;
- an invitation or inducement to engage in investment activity;
- financial, investment, tax or legal advice, or a personal recommendation;
- a contract to supply anything to you.
Shuttlevest Limited is not a bank and is not authorised or regulated by the Financial Conduct Authority. Regulated services will be provided by third-party regulated partners. See how our services are regulated.
4. The waitlist
Joining the waitlist means we will email you about Shuttlevest. That is all it means.
- It does not create an account, a contract, or any entitlement to a product.
- It does not guarantee access at launch, or access in your country.
- It places no obligation on you, and you owe us nothing.
- You can leave at any time using the unsubscribe link in any email.
- You must give accurate details and must be at least 18 years old.
- You must sign up for yourself, not on someone else's behalf without their permission.
We may remove anyone from the waitlist at our discretion, including where details appear false or the form is being abused. How we handle waitlist data is set out in our privacy policy.
5. Acceptable use
You agree not to:
- use the site unlawfully, fraudulently, or for any harmful purpose;
- submit false information, or impersonate anyone;
- attempt to gain unauthorised access to any part of the site, its servers or its database;
- introduce malicious code, or attempt to overload or disrupt the site;
- scrape, harvest or systematically extract content or data without our written permission;
- copy, reproduce or republish our content except as permitted in section 6.
We may suspend or withdraw access to the site for anyone who breaches these terms, and we will report conduct we believe to be criminal to the relevant authorities.
6. Our content and intellectual property
All content on this website — text, design, layout, graphics, logos, the Shuttlevest name and mark, code, video and images — is owned by or licensed to Shuttlevest Limited and is protected by intellectual property law.
You may view the site, and print or download extracts for your own personal, non-commercial use. You must not modify our content, use it commercially, or remove any notice of ownership. Nothing on this site grants you a licence to use our trade marks.
7. Accuracy and forward-looking statements
We take care to make this website accurate, and much of what it describes is planned rather than delivered. Features, markets, partners, protections and timelines described here are our current intentions. They may change, and they depend on partner agreements, regulatory approvals and technical delivery.
Figures, balances, charts and app screens shown on this site are illustrative examples created to show how the product is intended to look. They are not real accounts, real customers, or any indication of returns you could achieve.
To the extent permitted by law, we give no warranty that the content of this site is accurate, complete or current, and we are not obliged to update it.
8. Availability of the site
We provide this website free of charge and do not guarantee it will be available uninterrupted or error-free. We may suspend, withdraw or change all or part of it without notice. We are not liable if the site is unavailable at any time.
You are responsible for your own equipment, connection and security arrangements, and for ensuring that anyone accessing the site through your connection is aware of these terms.
9. Links to other websites
Where we link to a third-party site — a regulator, a public register, a guidance body — we do so for information only. We do not control those sites, we are not responsible for their content, and a link is not an endorsement.
10. Our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.
Subject to that, and to the extent permitted by law:
- we exclude all implied warranties and conditions relating to this website;
- we are not liable for any loss of profit, loss of business, business interruption, loss of data, or loss of anticipated savings arising from your use of this website;
- we are not liable for any indirect or consequential loss;
- we are not liable for any decision you take based on the general information on this website — this site is not advice, and you should take advice appropriate to your own circumstances.
If you are a consumer, these terms do not affect your statutory rights.
11. Services provided by regulated partners
When regulated services become available, they will be provided by third-party regulated partners under separate terms between you and that partner. Those terms will govern that service, including how your money is held and what protections apply.
These terms of use cover this website only. Read how our services are regulated and our risk disclosure for the full picture.
12. Complaints
If something has gone wrong, please tell us at complaints@shuttlevest.com. Our complaints policy explains what happens next.
13. Governing law
These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your home courts, and you keep the benefit of any mandatory protections of your local law.
14. General
If any provision of these terms is found unenforceable, the rest continue to apply. Our failure to enforce a term is not a waiver of it. You may not transfer your rights under these terms to anyone else. A person who is not a party to these terms has no right to enforce them.